FAQS
What types of ethnic wear does Terataali offer?
We offer a wide range of ethnic wear including kurtas, cord sets, tunics, and other traditional clothing designed with modern styles. Our collection features both casual and festive pieces to suit every occasion.
What sizes do you offer?
We offer a variety of sizes, ranging from XS to XXL. Our size guide is available on each product page to help you choose the perfect fit.
How do I care for my Terataali clothing?
For best care, follow the washing instructions provided on each product’s label. Most of our kurtas and cord sets are made from delicate fabrics, so we recommend gentle hand wash or dry cleaning for long-lasting quality.
Can I return or exchange an item?
Yes, we offer returns and exchanges within 14 days of receiving your order. The item must be unused, unwashed, and in its original packaging. Please refer to our return policy for detailed instructions.
Do you offer international shipping?
Yes, we offer international shipping to several countries. Please check our shipping policy for more details or contact our customer support for assistance.
How can I track my order?
Once your order has been dispatched, you will receive an email with tracking information. You can use this to track your order’s status and delivery progress.
How do I know if a product is in stock?
Our website updates stock availability in real time. If a product is out of stock, you will see an option to join the waitlist or be notified when it becomes available again.
Are the fabrics eco-friendly?
Yes, we are committed to sustainability and source eco-friendly fabrics whenever possible. We prioritize working with local artisans to promote sustainable and ethical practices.
Can I request custom sizes or styles?
At the moment, we don’t offer custom sizes or styles, but we’re always open to feedback! Keep an eye out for new collections as we regularly update our designs.